Our Services
We support the systems behind your business — so your people can focus on the work only they can do.
At Swiftly Business Consulting, we specialize in ERP and CRM project support, post-go-live operations, and scalable administrative relief. Whether you need a part-time partner or a deeply embedded consultant, our services are designed to flex with your team’s workload and your business priorities.
🚀 1. Project Management
Keep your ERP/CRM implementations on track — and your team sane.
We manage your internal and external stakeholders, track timelines, coordinate handovers, and ensure no task slips through the cracks. Whether you’re just starting or trying to clean up a delayed rollout, we step in quietly and get things done.
What we handle:
Timeline & milestone tracking
Internal coordination & update chasing
Communication with vendors and integrators
Testing schedules & UAT tracking
Go-live readiness checks
Risk flagging and escalation reporting
🗸 Ideal for: growing companies lacking internal PM bandwidth during rollouts or major changes.
🧩 2. Application Management
Support, upkeep, and day-to-day coordination — handled.
Once the system is live, the real work begins. Our team helps with daily application management, configuration changes, user training prep, and internal process enforcement. We step in as your system support team — without the need for a full-time hire.
What we handle:
Sales templates, reports & dashboards
User configuration & permission reviews
Internal documentation & process alignment
Triage of incoming requests & admin tasks
Working with internal teams or external providers
🗸 Ideal for: businesses that have gone live but lack the time or headcount to manage the tools well.
🔧 3. Post-Go-Live Support
Relieve your team from the never-ending admin drain.
After go-live, it’s often unclear who owns what. That’s where we come in — managing recurring admin tasks and supporting teams with the day-to-day follow-through that most consultancies don’t cover.
What we handle:
Setting up or refining CRM workflows
Managing recurring tasks in sales/operations
Updating and maintaining templates
Following up on incomplete data or tickets
“Chasing” and accountability support
🗸 Ideal for: busy internal teams who want someone to take the boring-but-crucial tasks off their plate — for good.
🧠 4. Application Architecture & Guidance
Think beyond the quick fix — we help you scale your system with intention.
We don’t just execute — we advise. When your team is unsure about how to structure processes, handle growing complexity, or introduce automation, we offer a second set of senior eyes to guide architecture decisions.
What we handle:
System mapping and architecture reviews
Future-proofing application design
Process vs. platform alignment
Change request planning & implementation support
Integration planning (in collaboration with vendors)
🗸 Ideal for: teams looking to scale operations without turning their CRM/ERP into a black hole of complexity.
🤝 Flexible Working Models
We offer engagement models that suit your needs, timeline, and internal rhythm:
Project-based support — Short to mid-term scoped work
Ongoing retainer — Weekly/monthly hours for long-term support
On-demand backup — A safety net for teams needing occasional lift
White-labeled consulting — Support behind the scenes for other agencies or firms
You’ll always know who you’re working with, and we’ll never push services you don’t need.
💬 Not Sure What You Need?
No problem. Many of our best engagements started with:
“I’m not exactly sure how to describe the problem, but we’re overwhelmed.”
We’ll help you clarify what needs doing, what can be outsourced, and what makes sense to keep in-house. If we’re not the right fit, we’ll point you to someone who is.